Everything You Need To Know About MUZE
common Questions and answers
Shipping is always free! From the time of purchase please allow 12-15 days for completion, with an additional 3-5 days for final delivery.
Your art is made to order and will be worth the wait.
We are committed to our customers and want you to be happy! We are proud to provide a boutique online selection of art designed to inspire you every day.
Due to the diversity and size of our offering, we do not pre-print or inventory any stock, so every piece is printed-on-demand and made custom to order. Since we do not warehouse or hold inventory, we are unable to accept returns and swap out one piece of art for another, so we cannot provide refunds, credits, or replacements except in the event of damage prior to the product arriving with our valued customer.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to:
20854 E Longwood Dr
Queen Creek, AZ 85142
Gifts,Since we do not warehouse or hold inventory, we are unable to accept returns and swap out one piece of art for another, so we cannot provide refunds, credits, or replacements for items that are received as gifts.
All art is shipped via FedEx.
All frames come in 2 color choices. Both look incredible on any color wall. You have a choice between a simple modern gallery black and gallery white frame. Each frame is brushed in a pure matte finish. This creates a versatile framing profile for a variety of décor options. The White frame’s core is made from Durian Wood in Indonesia and the Black frame is made out of MDF in Yaphank, NY.
Visa, Mastercard, Discover, Paypal, and, Google Pay.
Our frames are made to last, and very easy to clean, with each order we include a complimentary polishing cloth. No need to use a spray cleaner, the polishing cloth will do the job.
Contact us at email@example.com, and include press inquiry in the subject line.
Still Have questions?
We are here to help!